Man, what a day! I’m tellin’ ya, being a dispatcher in Prato is like riding a rollercoaster with no seatbelt. So, I wake up, right? Sun’s shining, birds are chirping, and I’m like, “Today’s gonna be chill.” Spoiler alert: it wasn’t. First off, I get to the office on Via Roma, and it’s already chaos. My phone’s ringing off the hook. “Where’s my ride?” “I’m late!” “I need to get to the Duomo!” Like, chill, people! It’s just a ride, not a rocket launch! Then, I get this call from a dude on Via Mazzini. He’s all frantic, like he’s just seen a ghost or something. Turns out, he locked himself outta his apartment. I’m like, “Dude, you gotta be kidding me.” But hey, I can’t leave him hanging, right? So, I send a driver over. While I’m sorting that out, I get another call. This time, it’s a lady on Via Pistoiese. She’s got a flat tire. I’m like, “Lady, you’re in Prato, not a NASCAR race!” But whatever, I send help. And then, BOOM! My buddy Marco calls. He’s stuck in traffic on Viale della Repubblica. I mean, who isn’t? It’s like a parking lot out there! He’s ranting about how the city needs better roads. I’m like, “Yeah, and I need a million bucks, but here we are.” So, I’m juggling calls, trying to keep my cool. I swear, I’ve got the patience of a saint. Or maybe a really tired cat. Anyway, I finally get a breather, and I step outside for some fresh air. Prato is beautiful, man. The old buildings, the vibe, the people. But today? Today it felt like a pressure cooker. I see this guy on the corner of Piazza del Duomo, selling gelato. I’m like, “Dude, you’re my hero.” I grab a cone, and it’s like heaven in my mouth. But then, just as I’m enjoying my gelato, my phone buzzes again. It’s a driver saying he’s stuck on Via Firenze. I’m like, “Seriously?!” I can’t catch a break! I tell him to take a detour through the back streets. And let me tell you, Prato’s back streets are a maze. I mean, I love the history, but c’mon! I’m pretty sure I saw a cat that looked like it was judging me. Like, “You don’t know where you’re going, do ya?” Finally, I get a call from a lady at the train station. She’s missed her train to Florence. I’m like, “Lady, it’s not the end of the world!” But she’s crying, and I’m like, “Okay, okay, I’ll send a car.” By now, I’m running on fumes. I’m sweating like a sinner in church. But then, outta nowhere, I get a call from a guy who’s just won the lottery. He’s in Prato, and he wants a ride to celebrate. I’m like, “Dude, let’s go!” So, I send a driver, and I’m thinking, “Finally, some good news!” But then, I hear the driver’s stuck in traffic again. I’m like, “What is this, a joke?” As the day drags on, I’m just trying to keep my sanity. I mean, Prato’s got its charm, but today? It felt like a circus. I’m laughing, I’m crying, I’m just done. But you know what? At the end of the day, I love this city. The chaos, the people, the gelato. It’s all part of the ride. And hey, tomorrow’s a new day, right? Maybe I’ll finally get that chill day I was hoping for. But knowing my luck? Yeah, right!