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SC StaffMay 5
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Paradies Lagardère has debuted four food & beverage venues across Denver
Palm Springs and San Francisco international airports
The North American travel retailer and restaurateur has also announced details of a further three openings planned for San Francisco
where it has recently reopened bistro Perry’s in Harvey Milk Terminal 1
The 111-year-old brand Perry’s is known for its two restaurants in the coastal California city
serving classic American dishes ranging from hearty burgers to fresh seafood
The three new Paradies Lagardère venues will form part of the new SF Eats Food Hall in T1
They include Napa Farms Market (incorporating the Equator Coffees café)
Pacific Cocktail Haven and Tony’s Pizza Napoletana
At Denver International Airport Paradies Lagardère has introduced Aletitude
a modern restaurant that offers local-sourced dishes and beverages from the vibrant local craft beer scene
The recent Paradies Lagardère openings also include two venues at Palm Springs International Airport
a chic and contemporary restaurant that highlights California-inspired cuisine
craft cocktails and local wines; and wine bar Vino Volo
Paradies Lagardère Senior Vice President of Restaurant Operations Claude Guillaume said
“These exciting developments are part of our ongoing efforts to provide travellers with diverse and high-quality dining experiences that reflect the rich culinary scenes of the cities we serve
“Thanks to our incredible airport partners
we’re able to offer immersive dining experiences that help guests feel connected to the city even if they’re just passing through.”
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events and campaigns from around the world of airport and travel dining
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Qatar Duty Free has recognised eight team members who have been with the business since its inception
reflecting on its growth from a modest retail operation to an enterprise with over 4,000 staff and 200+ retail and dining outlets
HMSHost will debut six new restaurants spanning over 725sq m
Hudson separately captured a seven-year contract to launch a Manhattan-inspired retail store and Terminal 5’s first immersive video gaming lounge
The Australian Airports Association Retail & Commercial Forum
will include a blockbuster programme of seven extra-curricular activities
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The company is also announcing that it will be opening three restaurants within the new SF Eats Food Hall at San Francisco International Airport (SFO) in the coming months to help bring some of the city’s beloved establishments to the airport
“These exciting developments are part of our ongoing efforts to provide travelers with diverse and high-quality dining experiences that reflect the rich culinary scenes of the cities we serve,” says Claude Guillaume
senior vice president of restaurant operations for Paradies Lagardère
we’re able to offer immersive dining experiences that help guests feel connected to the city even if they’re just passing through.”
Paradies Lagardère brought comfort food back to SFO with the reopening of Perry’s
an iconic American bistro with a 111-year legacy
Perry’s offers travelers a warm atmosphere and classic American dishes ranging from hearty burgers to fresh seafood
At Denver International Airport (DEN) on Feb
a modern restaurant that celebrates the vibrant craft beer scene within the Mile-High City
Aletitude serves a refreshing and elevated dining experience with its curated selection of locally sourced dishes and craft brews
For those traveling through Palm Springs International Airport (PSP)
the opening of Vino Volo at PSP on April 8 provides an upscale yet casual spot for wine enthusiasts
Both new offerings give guests the perfect opportunity to unwind and relax before their flights
Paradies Lagardère is excited to announce that it will open multiple restaurant concepts in the SF Eats Food Hall at SFO’s Harvey Milk Terminal 1
The food hall will feature a range of eateries
including popular local favorites such as Napa Farms Market
Pacific Cocktail Haven and Tony’s Pizza Napoletana
These new dining options will introduce passengers to popular regional dining concepts they might not otherwise encounter in an airport setting
Paradies Lagardère has a longstanding history of excellence in the airport concessions industry
consistently earning accolades for its commitment to quality and customer service
At the 2025 Airport Experience (AXN) Awards
which recently took place during the Airport Experience Conference in Washington
DC and spotlights some of the best concepts
operators and concessions teams in North American airports
the company was honored with the following prestigious awards: Best Overall Retailer for the 28th consecutive year
Restaurateur with the Highest Regard for Customer Service and Best Local-Inspired Restaurant Concept (Medium/Small Airports) – Uccello’s Ristorante (GRR)
Paradies Lagardère CSR Manager Valerie Davis was recently named as the recipient of the 2025 Green Employee Leader Award by the Green Restaurant Association
Through her exceptional leadership and dedication
Valerie has played a pivotal role in bringing numerous airports into the Green Restaurant Association’s certification program
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ASHEVILLE - The Greater Asheville Regional Airport Authority and airport restaurateur and retail operator
announced April 14 the concessions plans for the new airport terminal at Asheville Regional Airport
two retail stores and multiple vending concessions options are planned for the new airport terminal
“We have a long-term positive and successful partnership with Paradies Lagardère
proudly named as their very first airport location for food and beverage offerings in 2011,” said Lew Bleiweis
“Paradies is committed to Western North Carolina and to providing locally sourced food
beverages and artisan products in the airport
Their design concepts for the new terminal are exciting
and I look forward to seeing these excellent passenger amenities come to fruition.”
Phase 1 of the airport’s terminal construction project
Included in this phase will be the opening of the new seven-gate north concourse
which will house the first new food and beverage restaurants and retail offerings operated by Paradies Lagardère – The Goods@AVL
The remaining concessions are scheduled to be constructed and opened in tandem with the next phase of the project
“We congratulate the Greater Asheville Regional Airport Authority for officially approving plans for this impressive new terminal for the airport,” said Gregg Paradies
“In support of this exceptional new direction
we are excited to contribute an impressive lineup of retail stores and restaurants that will elevate the traveler experience with a healthy balance of national and local concepts
More: Cheapest Asheville Airport airline costs 20 cents per mile: See nonstop destinations
The Goods@AVL - A new bespoke travel essential concept designed specifically for AVL
The Goods@AVL will present travelers with grab-and-go options
and self-checkout stations for convenience and speed of service
Jimmy John's and Tropical Smoothie Cafe – Expanding the national brand offerings at the airport
Jimmy John’s will deliver freshness and speed of service with its lineup of sandwiches while Tropical Smoothie Cafe’s made-to-order smoothies
Two temporary concessions spaces will open this summer in the new north concourse
slated to operate for the next few years until the new south concourse construction is completed
a coffee offering where passengers can purchase coffee to-go and local baked goods
market-style retail experience that celebrates North Carolina's Appalachian Mountain Range
This travel essentials store offers customers the most sought-after items and features market-style products created by local purveyors and artisans
local approach to the coffee experience showcases an impressive design
and a rotating selection of coffee by local roasters
Beercode Kitchen & Bar – This sit-down restaurant featuring a casual industrial yet cozy atmosphere delivers a gastropub-style menu and celebrates the region as a micro-brewery destination by highlighting a variety of craft beer by local brewers
This will be the first Beercode concept in the state of North Carolina
Vino Volo – The iconic and award-wining wine bar concept will offer the best of the brand’s signature offerings
and a flavorful and robust menu that covers all day parts
travel@ease and Costa Coffee – Located in the pre-security area
these 24/7 vending options share fresh snacks and grab-and-go offerings along with the self-serve Costa Coffee machine that will not only support travelers’ needs but also airport and airline customers with very early morning or very late evening work schedules
More: Asheville Airport ranks among top 100 busiest in the US as fall travel season begins
More: Helene 'solely' responsible for Asheville Airport's 2024 decline in passengers, revenue loss
Home / Press Release / New store “Shop the Town” opens at Oakland Airport
2025: Shop the Town is the newest retail experience offered at Oakland Airport (OAK)
One of 16 new retail locations coming to the airport
the store is operated by retail concessionaire Paradies Lagardère
The location offers a wide assortment of local products
and apparel as well as licensed sports team apparel
“We are progressing quickly on our new retail program here at OAK
and we’re pleased to introduce the second new location with the opening of Shop the Town,” said Port of Oakland Director of Aviation Craig Simon
“Passengers can enjoy a wide selection of items available at the new store
We’re especially excited about the inclusion of locally made items from Bay Area businesses!”
Shop the Town shares an exciting journey through East Bay roots and Oakland’s culture that inspires travelers to shop local
The main attraction of Shop the Town is the celebration of local designers
whose stories are highlighted by Paradies Lagardère’s “Meet the Artisan” program
Local offerings include businesses such as Oakland’s Own
The store also features a mural created by local artist Paulette Nichols
Several other new retail locations are currently under construction at OAK and are expected to be rolled out throughout the year
Click here to view and download photos and video footage of Shop the Town.
About Paradies LagardèreParadies Lagardère is a travel retailer and restaurateur that handles $1.6 billion in annual sales from more than 700 stores
restaurants and bars in more than 90 airports across North America
Specializing in three airport concessions areas – Travel Essentials
Specialty Retail and Dining with expertise in international
and local brands – Paradies Lagardère’s commitment to exceptional customer service
superior design and award-winning retail and restaurant operations has earned the company numerous accolades
including Best Airport Retailer for 27 consecutive years and Best Brand Restaurateur by Airport Experience News
Oakland Airport (OAK) is the main airport for the greater East Bay
the most populated area in the metropolitan San Francisco Bay area
It is the closest airport to most Bay Area employers
OAK enables excellent access to all of the region’s business
The vision of OAK is to be the airport of choice for San Francisco Bay Area residents and visitors alike
which also oversees the Oakland seaport and 20 miles of East Bay waterfront
the Port supports more than 98,000 jobs in the region with more than a $174 billion economic impact
Contact Us:Customer Relations RepresentativeOakland Airport (OAK) Aviation Marketing and CommunicationsOne Airport Drive
Contact Us:Customer Relations RepresentativeOakland Airport (OAK)Aviation Marketing and CommunicationsOne Airport Drive
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Leading airport restaurateur Paradies Lagardère is pleased to announce Marie Grimm as the company’s new vice president of dining operations
Grimm previously served as the head of culinary at airport restaurateur OTG Management and has successfully led culinary transformations for renowned brands such as NBC Universal Studios
With over 20 years of experience in the culinary industry
she has a proven track record of developing and executing strategic solutions that enhance the customer experience
optimize operational efficiency and drive revenue growth
“I’m thrilled to be part of such a highly respected organization
and I look forward to helping Paradies Lagardère grow more proprietary brands,” says Grimm
“I’m passionate about bringing culinary creativity and excellence to the challenging and dynamic airport environment.”
Grimm is responsible for the overall support to the success of the Dining Division
which includes more than 225 restaurants and bars across more than 40 different airports
Her strategic leadership will drive service initiatives
food safety procedures and procurement best practices to deliver best-in-class dining
Since starting in the hospitality industry
Grimm has delivered compelling menu innovation
improved ingredient and production processes
and increased guest satisfaction and loyalty for several celebrated brands
She also has partnered with acclaimed chefs and restaurateurs to create diverse and elevated airport cuisine that showcases local
Her multi-unit experience spans all different cuisines and business models
“Culinary pride and passion are my favorite aspects of the job,” says Grimm
“I love identifying high-performing chefs
helping them develop the skills to become business leaders and working side by side with them.”
Grimm strongly believes in cultivating these key relationships and encourages cross-functional collaboration among all team members to increase employee and guest satisfaction.
Grimm is focused on technology and process efficiencies to meet the industry’s high demands while addressing labor constraints
“Efficiency from the back of the house is very important to me,” she says
“I want to be a partner to our folks in the field
so I’m focused on strategically organizing our teams to make sure we are supporting each other and our mutual goals while finding ways to execute fresh food in high volume.”
A US$16.9m investment will bring 12 new retail concepts to Terminals A and B
San José City Council has approved the selection of Hudson and Paradies Lagardère
to manage a new retail concession programme at San José Mineta International Airport (SJC) that will support more than 50 local retailers
consisting of 12 retail concepts throughout Terminals A and B
the new partners will bring an updated product mix and a refreshed look and feel to the airport’s retail concessions
with new retail outlets opening as early as this year
The new programme features a mix of travel essentials
technology and exceptional customer service
all grab-and-go food will be locally sourced from within Santa Clara County
The collective minimum capital investment of US$16.9m will support a high-quality build-out featuring new looks and integrate new technologies that will enhance the passenger experience
The airport’s new retail concession programme is expected to generate a minimum of US$4,843,025 in revenue annually to support airport operations
This is approximately a 20% increase in the minimum annual guarantee (MAG) revenue compared to the fiscal year 2024-2025
The collective total minimum revenue guaranteed over the 12-year term of the programme is US$48,430,250
SJC is a self‐supporting enterprise owned and operated by the City of San José
Prioritising sense of place—focusing on innovation
small businesses and a curated product selection—the programme will include diverse offerings featuring established brands and local businesses
with an almost 50% increase in participation by Airport Concessions Disadvantaged Business Enterprises
Both retail partners have committed to supporting a high-quality buildout with new technology components that are designed to delight customers and drive incremental revenue
“With thousands of visitors expected to pass through SJC for the Super Bowl
now is the perfect time to enhance our airport’s shops
and overall customer experience,” said San José Mayor
“By putting the spotlight on small businesses and local foods
we ensure that travelers from around the world experience the unique identity of San José from the moment they arrive.”
“Thank you to the City Council for investing in the airport and creating new opportunities for passengers and Airport users to enjoy
SJC’s new retail programme will create a distinctive San José and Silicon Valley experience by offering visually appealing and welcoming concessions that capture the region’s spirit and cultural richness,” said San José City Manager
“Beyond enhancing revenues that are critical to support airport infrastructure and operations
this new retail programme will bring some of the best of San José and our region into our terminals,” commented SJC Director of Aviation
“Having two industry-leading concession operators will improve customer service through healthy competition
improved product quality and added choice.”
“We are thrilled to partner with San José Mineta International Airport and support their commitment to a culture of innovation by delivering a world-class retail showcase worthy of Silicon Valley,” added Gregg Paradies
“Our dynamic mix of iconic local and national brands
combined with our industry-leading customer service
will engage and delight travellers with innovative store designs
customer-focused experiences that draw inspiration from the region’s unique identity.”
Hudson’s programme will showcase a diverse selection of local goods
including wines from vineyards such as Eden Rift Vineyards (Hollister) and J
Lohr (San José); artisanal gifts from local makers including Alice Frost Designs and Lola x Kenneth Collaboration (San José) and culinary options from local purveyors such as Mike & Niki’s Honey Company (Campbell)
Garlic World (Gilroy) and Lala’s Jam Bar (Sonoma County)
There will also be a Google shop-in-shop featuring electronics and the newest and most trendy products in an experiential display
where travellers can try and play before buying
SJC will be among the first airports in the US to feature merchandise directly from Google
Hudson will carry a curated selection of global electronics brands
Hudson’s programme will also include San José-based Nirvana Soul Café and all grab-and-go food products will be sourced locally from Eataly Silicon Valley
The overall concepts showcase the heritage of the San José region
drawing inspiration from local names such as Santana Row and Willow Glen Market
Paradies Lagardère’s programme will also reflect the character of the San José region by featuring locally sourced goods
showcasing the work of artisans and makers such as Gooseberry Designs (Los Gatos) and The Capsmith (San José)
Local gourmet offerings will include Nokki Farm (San José)
Daybreak Coffee (San José) and Gr/eenlee’s Bakery (San José)
There will be a selection of licensed sports apparel for men
featuring teams such as the San Jose Sharks
San Francisco Giants and college teams from Stanford
Paradies Lagardère’s stores will draw inspiration from local landmarks such as San Pedro Square
Plaza de San José (a nod to the historic Mayfair neighborhood) and the Garden Marketplace (inspired by San José’s historic Rose Garden)
Both Hudson and Paradies Lagardère have also committed to participating in the airport’s bi-annual outreach events
These events will facilitate interactions between local businesses and the operators
fostering opportunities for local businesses to showcase their products and explore potential partnerships for inclusion within SJC’s retail programme
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By Luke Barras-hill | Tuesday
President & CEO of Paradies Lagardère Travel Retail
tells TRBusiness that it remains too early to speculate on travel and spending drifts following the US presidential election
the chief of Lagardère Travel Retail’s North America business argues that collaboration with landlords
concessionaires and business partners will forge the foundations for the company’s sustained success
In Lagardère Travel Retail’s full-year 2024 results released on 13 February
the Americas – accounting for a 26% slice of revenue – returned growth of +6%to the Paris-headquartered travel retailer’s topline return of +12.5% year-on-year (LFL)
That result owed much to the restoration of normalising air traffic levels in the US and ‘strong momentum’ in Canada
Backtrack to this time last year and Paradies Lagardère President & CEO Gregg Paradies shared a target of $1.6 billion in annual sales by the end of the year
Updating TRBusiness he confirms that expectations were
“We are proud to have achieved our goal of more than $1.6 billion in 2024
a result that reflects the dedication and hard work of our associates
especially those in our over 700 stores and restaurants who provide exceptional service to travellers every day,” he said
“This accomplishment highlights the effectiveness of our strategic initiatives
and the unwavering commitment of our entire team to deliver excellence across all aspects of our business
While reaching this milestone is significant
we remain focused on continuous improvement which will result in further growth and innovation in 2025 and beyond.”
Lagardère Travel Retail’s North America division
restaurants and bars in more than 90 airports on the continent focusing on Travel Essentials
enjoyed robust performances across those core segments
“Each of these categories has experienced substantial growth
and we’re proud of the innovative concepts and exceptional experiences we’ve brought to travellers,” enthused Paradies
convenience and affordability addresses shifting consumer demands while enhancing the airport experience
Pictured is The Goods travel essentials store at Ronald Reagan Washington National Airport
It was a big year for US airport tenders in 2024
with retail concession programmes awarded at the likes of New York JFK Terminal 6 and Terminal 8
Newark Liberty Terminal B and John Wayne (Orange County
a ‘record number’ of RFP wins and contract extensions were secured at the likes of Boise Airport
Portland International Airport and Hartsfield-Jackson Atlanta International Airport
we remain focused on exploring opportunities in a disciplined and cautious manner that align with our mission of delivering exceptional experiences to travellers while expanding in strategic markets,” commented Paradies
In an increasingly fierce trading environment susceptible to continued price increases and exacerbated by (at times) eye-watering bidding levels following years of industry consolidation
the stakes remain high for concessionaires and their partners
Asked to elaborate on the company’s approach to business tenders
Paradies was frank: “When it comes to our bidding strategy
our red line is clearly defined: we only respond to tenders that enable us to offer a first-class concessions programme while ensuring a reasonable return on investment
“As a market leader operating in an already highly optimised environment
traditional operational and commercial strategies alone are insufficient to offset the dramatic cost increases affecting the industry
our approach is twofold: In markets that are no longer financially viable
we will refrain from pursuing or bidding on future concession opportunities until financial sustainability is restored
we are working closely with our airport partners to establish contractually sustainable solutions
This includes tactical colouration to optimise capex and leveraging new technologies wherever possible to improve operational efficiencies.”
Standing still is not an option for retailers at the mercy of persistent currency volatility
high interest rates and dogged inflation that weighs on consumers’ discretionary spending
Hip & Humble at Salt Lake City International Airport
Paradies acknowledges that while traffic trends were solid in North America in the first half of 2024
revenue per enplanement flattened in H2 and this has continued into 2025
“Early data suggests that price increases are becoming less effective
signalling that reliance on annual price adjustments to offset rising costs is no longer a sustainable strategy,” he noted
“Labour costs remain another significant challenge; Construction and capital expenditure (capex) costs also remain elevated
there are more opportunities than available capital
meaning investments will flow toward the most viable prospects.”
Trump’s second election victory in the US and the implications for travel and spending
“It is too early to speculate on how the US election will impact travel and spending,” he responded
“Our focus remains on ‘controlling the controllables’ while staying agile to navigate changes in our industry and the broader economy.”
To access the full article, see the TRBusiness March e-zine by clicking here
READ MORE: Hudson & Paradies Lagardère to run retail at San José Mineta Airport
READ MORE: Lagardère records bumper 2024 with double-digit growth and key wins
TRBusiness Magazine is free to access. Read the latest issue now
CAE, Paradies Lagardère and USO South Carolina have teamed up to help the people that have been affected by Hurricane Helene in Western
With the winter season coming up
so will a weather change so they are teaming up to collect items to help people in that area get through the winter weather
Also bottled water and hand warmers will be collected too
Anyone traveling through CAE or just in the area
Columbia Metropolitan Airport officials say donations can be dropped off 24/7 inside the Public Safety truck parked in the main lobby
San José City Council has approved the selection of Avolta company Hudson and Paradies Lagardère to manage a new retail & dining concession programme at San José International Airport
It follows a tender process that covers 12 retail concepts across terminals A and B
with the first new outlets openings later this year
A collective minimum capital investment of US$16.9 million will support a build-out featuring fresh designs and integrate new technologies to “enhance the passenger experience
increase speed of service and drive sales”
The new programme features a diverse mix of travel essentials
All grab-and-go food will be sourced from within Santa Clara County
The retail concession programme is expected to generate a minimum of US$4,843,025 in revenue annually to support airport operations
This is a +20% increase in the minimum annual guarantee (MAG) revenue compared to fiscal year 2024-2025
The airport is a self‐supporting enterprise owned and operated by the City of San José
The new programme will include established brands and local businesses
including an almost +50% increase in participation by Airport Concessions Disadvantaged Business Enterprises
“With thousands of visitors expected to pass through San José for the Super Bowl
NCAA Men’s Basketball and World Cup games in 2026
cafés and overall customer experience,” said San José Mayor Matt Mahan
we ensure that travellers from around the world experience the unique identity of San José from the moment they arrive.”
this new retail program will bring some of the best of San José and our region into our terminals,” said Director of Aviation Mookie Patel
“We are thrilled to partner with San José Mineta International Airport and support their commitment to a culture of innovation by delivering a world-class retail showcase worthy of Silicon Valley,” said Gregg Paradies
Hudson’s programme will showcase local goods
including wines from renowned vineyards such as Eden Rift Vineyards (Hollister) and J
Lohr (San José); artisanal gifts from local makers including Alice Frost Designs and Lola x Kenneth Collaboration (San José) and culinary items from local namess such as Mike & Niki’s Honey Company (Campbell)
A Google shop-in-shop will include an experiential display where travellers can try and play before buying
along with merchandise available only at the airport
San José will be among the first airports in the USA to feature merchandise directly from Google
Hudson will carry leading electronics brands
The overall concepts showcase the rich heritage of the San José region
Paradies Lagardère’s programme will also carry many locally-sourced goods
Local gourmet offerings will include items from Nokki Farm (San José)
Daybreak Coffee (San José) and Greenlee’s Bakery (San José)
The offer will include a selection of licensed sports apparel for men
Paradies Lagardère’s stores are inspired by local landmarks such as San Pedro Square
Plaza de San José (a nod to the historic Mayfair neighbourhood) and the Garden Marketplace (inspired by San José’s historic Rose Garden)
The Moodie Davitt Report is the industry’s most popular channel for launching commercial proposals and for publishing the results. If you wish to promote an Expression of Interest, Request for Proposals or full tender process for any sector of airport or other travel-related infrastructure revenues, simply email Martin Moodie at Martin@MoodieDavittReport.com
We have a variety of options that will ensure you reach the widest
most high-quality concessionaire/retailer/operator base in the industry – globally and immediately
The Moodie Davitt Report is the only international business media to cover all airport or other travel-related consumer services
Our reporting includes duty-free and other retail
Travel retailers across the island from cdf Haikou International Duty Free Shopping Complex and GDF Plaza in the north to cdf Sanya International Duty Free Shopping Complex
CNSC and HTDF in the south all rolled out a range of promotions to drive consumption
Traffic growth at Europe’s airports slowed to +4.3% year-on-year in the first quarter
up +3.2% compared to the same period in pre-pandemic 2019
North American airport concessionaire Paradies Lagardère has brought local flavour to Palm Springs International Airport with three new food & beverage venues
a full bar in the Sonny Bono Concourse serving craft cocktails plus light bites
Paradies Lagardère noted “bold Palm Springs-inspired flavours” in the all-day breakfasts
hot paninis and vegetarian choices on offer at the bar
Coachella Valley Coffee has also opened in recent weeks
with its staple offer of small-batch artisanal roasts served in a relaxed café setting
The brand’s Founder Cliff Young works with farms around the world to ensure ethical sourcing and “top-notch quality”
The line-up is completed by the restaurant/bar Las Casuelas Terraza
a 65-year-old brand owned by a Palm Springs family
which has a menu featuring traditional recipes from Mazatlán
The venue has access to outdoor seating in the Palm Springs Airport courtyard and a serene water feature completes the experience
Paradies Lagardère Senior Vice President of Restaurant Operations Claude Guillaume commented: “Paradies Lagardère is thrilled to be part of this airport expansion project
celebrating the iconic past and innovative future of Palm Springs Airport and giving travellers a taste of the town from right inside the terminal.”
Guillaume added: “Airports have become exciting destinations themselves
and nowhere is this more evident than in the hospitality choices travellers now have in the concourses
“Our airport partners are continually looking for ways to put local flavour front and centre
We are proud of our numerous openings and the work our teams are doing to shine a spotlight on these impressive dining landscapes.”
North American airport retailer and restaurateur Paradies Lagardère has been honoured with the Best Overall Retailer title for the 28th straight year at the 2025 AX Awards
The award was presented by Airport Experience News during its 21st Airport Experience Conference in Washington
In addition, the company was recognised as Restaurateur with the Highest Regard for Customer Service and won the Best Local-Inspired Restaurant Concept award for Uccello’s Ristorante at Gerald R
Ford International Airport in Grand Rapids
The Airport Experience Awards celebrates exceptional standards and excellence among airports
Paradies Lagardère President and CEO Gregg Paradies said: “We are thrilled and honoured to be recognised as Best Overall Retailer for the 28th consecutive year
being recognised as the Restaurateur with the Highest Regard for Customer Service – a first for our Dining Division – solidifies our position as a true restaurateur through exceptional guest experiences and quality operations
“And we couldn’t be more excited for our partners at GRR and Uccello’s Ristorante for the Best Local-Inspired Restaurant Award
Offering first-class service is our number one priority each and every day
and I am proud of our more than 10,000 associates who made these awards happen.” ✈
The Moodie Davitt Report is delighted to present the results of the inaugural TREX Awards
A trailblazing celebration of the finest travel retail-exclusive products and other initiatives
the TREX Awards recognise the critical need for differentiation within travel retail
shining a spotlight on innovations that deliver unique value to travellers
is relaunching its annual whisky festival under the name Whisky Social Club
North American travel retailer and restaurateur Paradies Lagardère has unveiled the new-look CNBC store at Pensacola International Airport
The reopening offers an expanded retail mix and an enhanced travel experience at the airport
The revamped store showcases a wide selection of travel essentials alongside a range of books and magazines
gifts and an extensive selection of food and confectionery products
Paradies Lagardère said: “The CNBC store is still going strong and is ready to help usher in a new direction for PNS with a new look
great new local products and continued award-winning service.” ✈
“The Asia market is very important to Travel Blue and a major focus for business development,” says Travel Blue Managing Director Daniel Levin
The project with anchor concessionaires Lagardère Travel Retail and SSP Group has seen the opening of 15 modernised and new stores across the French travel hub’s terminal
“Our commercial team is looking to engage with potential partners via a Request for Proposals programme for up to 13 sites across T3 and T4,” says Perth Airport Chief Commercial & Aviation Officer Kate Holsgrove
North American airport concessionaire Paradies Lagardère has unveiled a series of food & beverage openings in the first quarter
The offerings evoke a distinctive sense of place with a showcase of local flavours
transforming concourses into destinations themselves with distinctive food & beverage options
Paradies Lagardère Senior Vice President of Restaurant Operations Claude Guillaume said: “Paradies Lagardère is honoured to work with our airport partners coast-to-coast as they renovate and refresh their concourses to continue bringing premium restaurant and retail facilities to travellers
“Whether it’s the convenience of healthful grab-and-go options or a sit-down meal featuring local brews
the focus is on creating outstanding travel experiences every step of the way.”
Among the latest concepts was Nine Cities Craft
which opened at the Agua Caliente Concourse at Palm Springs International Airport in California on 1 April
The opening formed part of the airport’s new concessions programme designed to capture a sense of community
Nine Cities Craft is popular for its craft beer
showcasing brews from the Coachella Valley
along with a complete full bar and food menu
Paradies Lagardère has also unveiled a duo of dining concepts at the Gerald R
Michigan where it operates F&B and retail concepts in the Concourse A extension
Freddy’s Frozen Custard & Steakburgers launched on 4 April
with Uccello’s Ristorante following on 2 July
Freddy’s is a popular national franchise serving its signature cooked-to-order steakburgers and creamy frozen custard
With multiple locations throughout Grand Rapids
Uccello’s features a broad selection of Italian classics such as pasta and pizza
the concessionaire expanded its wine/bar restaurant concept Vino Volo with the new Verdi Market
More than doubling its original location on Concourse C
Vino Volo showcases a larger menu selection
Verdi Market offers Jacksonville-based Pura Bean Coffee Co
Beercode Kitchen & Bar made dual debuts at Bradley International Airport in Connecticut on 21 May and at Pittsburgh International Airport in Pennsylvania on 31 May
The gastropub-style restaurant offers culinary specialities and supports local businesses by featuring homegrown craft beer
Beercode is the first sit-down restaurant in the Gates 21-30 concourse
It opens daily at 4am with breakfast and then serves lunch and dinner all day
Today’s images come courtesy of Düsseldorf Airport
which is currently sporting an orange theme and playful signage renaming it ‘Luchthaven Düsseldorf’
Airport restaurateur and retailer Paradies Lagardère has announced Marie Grimm as its new Vice President of Dining Operations
where she served as Head of Culinary for the past three years
Grimm has more than 20 years’ experience in the food & beverage industry and her earlier career included senior culinary roles with NBC Universal Studios
Her new employer noted she has a “proven track record of developing and executing strategic solutions that enhance the customer experience
optimise operational efficiency and drive revenue growth”
Grimm will have leadership responsibility for more than 225 restaurants and bars across more than 40 North American airports
food safety procedures and procurement best practices to help deliver a best-in-class dining experience
Grimm said: “I’m thrilled to be part of such a highly respected organisation
and I look forward to helping Paradies Lagardère grow more proprietary brands
I’m passionate about bringing culinary creativity and excellence to the challenging and dynamic airport environment
“Culinary pride and passion are my favourite aspects of the job
helping them develop the skills to become business leaders and working side by side with them
“Efficiency from the back of the house is very important to me,” she added
“I want to be a partner to our folks in the field
so I’m focused on strategically organising our teams to make sure we are supporting each other and our mutual goals while finding ways to execute fresh food in high volume.”
Please email Kristyn@MoodieDavittReport.com for your complimentary subscription.
Qatar Duty Free has recognised eight team members who have been with the business since its inception, reflecting on its growth from a modest retail operation to an enterprise with over 4,000 staff and 200+ retail and dining outlets.
HMSHost will debut six new restaurants spanning over 725sq m, beginning in 2025. Hudson separately captured a seven-year contract to launch a Manhattan-inspired retail store and Terminal 5’s first immersive video gaming lounge.
The Australian Airports Association Retail & Commercial Forum, scheduled for 21-23 July in Sydney, will include a blockbuster programme of seven extra-curricular activities.
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When a product remains a staple in the dessert market for over five decades
it clearly resonates with consumers' tastes
Oetker Paradies Creme has been around since 1974
and continues to delight its loyal fans to this day
be it baking mixes that are sure to succeed
which first hit the shelves in January 1974
a dessert powder that offers a fruity-fresh taste experience when mixed with yogurt
has been popular since 1955 and is still available today
Galetta has offered a quick and easy instant pudding in Dr
the start of a sweet success story: Among other initiatives
this advertisement introduced consumers to the new dessert innovation
Paradies Creme was "just" another instant dessert
few could have predicted upon its launch that it would become the German market leader in its segment within a year
Accompanied by a robust marketing campaign in print and TV
with its unique name playing a key role in capturing consumer attention
The initial flavors at launch were Chocolate
which remains simple and sure to succeed to this day
involves whisking Paradies Creme into cold milk
introduced the new dessert product Paradies Creme on German television
Watch the TV commercial (available in German only):
A true cult classicWithin just a few years
The product range quickly expanded to include new flavors catering to even the most unique tastes
and cocktail vanilla-rum were added to the lineup
The trend towards light products from the end of the 1980s did not bypass Paradies Creme
Oetker met consumer demand for a lower-calorie option by introducing Paradies Creme Light in Vanilla and Chocolate flavors
Paradies Creme light in Chocolate and Vanilla was sweetened with the sugar alternative NutraSweet
The powder was whisked with 300 ml of low-fat milk
Paradies Creme debuted a completely new look
Inspired by Caribbean and South Seas themes
the packaging design aimed to evoke exotic vibes
Large-scale billboard campaigns and elaborate print advertisements appeared outside supermarkets
the Paradies Creme "Creme of the Year" has been introduced annually since 2006
The first flavor was Coconut with Chocolate Chips
Juicy coconut flakes and delicious chocolate chips made it a standout treat in dessert glasses
the "Creme of the Year" has become a perennial favorite
and Hazelnut with Chocolate Chips have been featured
the White Chocolate flavor even made its way into the regular product lineup
Another special feature in 2019 was the Paradies Creme Juice range
It was mixed with fruit juice and was available in orange
It could also be mixed with fruit juice and yogurt for a unique combination
Craving a delicious serving of Paradies Creme? Try these original historic recipes from the Dr. Oetker company archives. Turn this exciting time travel into a flavorful experience-enjoy experimenting!
Prepare 1 sachet of Paradies Creme Chocolate flavor and 200 ml milk according to the instructions on the packet. Stir 150 g yogurt and 75 g crème fraîche into the cream. Divide 1 peeled and sliced banana between 4 dessert glasses. Pour the cream on top, sprinkle with chocolate cereal and garnish as desired.
Peel 2 kiwis, slice, quarter, and distribute evenly with 125 g prepared mango pieces in 4 dessert glasses. Add 4 tbsp of egg liqueur, sprinkle with a bit of ground coffee. Prepare 1 sachet of Paradies Creme Vanilla flavor with 300 ml of milk according to the packet instructions. Let it rest briefly, then pipe onto the fruit using a pastry bag. Garnish as desired.
Divide a few peach halves (stewed or cooked) into 4 glasses. Prepare 1 sachet of Dr. Oetker Paradies Creme Vanilla flavor with 300 ml of cold milk as per the instructions, pour over the peaches. Garnish with peach slices and slivers of pistachios. Serve with: Raspberry sauce
Divide the pear halves (stewed or cooked) into 4 glasses. Using 1 sachet of Dr. Oetker Paradies Creme Chocolate flavor and 300 ml cold milk, prepare a cream according to the instructions on the packet and spread over the pears. Place a pear half on top of each portion and decorate with chocolate shavings.
Prepare 1 sachet of Dr. Oetker Paradies Creme Lemon flavor with 300 ml cold milk according to the instructions, adding 1 pinch of ground cinnamon. Pour the cream into glasses in alternating layers with apple sauce and garnish with chocolate sticks.
Pour about 435 g fruit cocktail (from the can) into glasses and place macaroons on top. Prepare 1 sachet of Dr. Oetker Paradies Creme Vanilla flavor with 300 ml cold milk according to the instructions, spread over the fruit cocktail and garnish with macaroons.
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By Luke Barras-hill | Friday
Paradies Lagardère and Avolta-owned Hudson have been selected to oversee a new retail and F&B concession programme at San José Mineta International Airport (SJC)
San José City Council approved the selection of both companies following a request for proposal (RFP) concerning 12 retail concepts throughout Terminal A and B
New retail shops will open this year as part of a mix of travel essentials units
cafes and speciality retail concepts with a focus on high-quality local products and merchandise
technology and high standards of customer service
The airport’s retail concession programme is expected to generate a minimum of $4,843,025 in annual revenue to support the airport’s operations
a fee which the airport states is roughly 20% higher in MAG revenue versus fiscal year 2024-2025
The total minimum guaranteed revenue over the 12-year contract term is $48,430,250
Paradies Lagardère: “We are thrilled to partner with San José Mineta International Airport and support their commitment to a culture of innovation by delivering a world-class retail showcase worthy of Silicon Valley.”
Established and local brands – influenced strongly by sense of place
innovation and local flavours – will characterise the offer and the mix will include a nearly 50% increase in participation by ACDBE enterprises
Both retail partners have committed high-quality buildouts with new technology components designed to attract customers and drive incremental revenue
Hudson and Paradies Lagardère have committed to actively participating in the airport’s bi-annual outreach events to facilitate interactions and foster opportunities between local businesses and operators
while exploring potential partnerships for inclusion within SJC’s retail programme
“We are thrilled to partner with San José Mineta International Airport and support their commitment to a culture of innovation by delivering a world-class retail showcase worthy of Silicon Valley,” commented Gregg Paradies
Hudson’s concessions will showcase a wide range of local goods
including wines from renowned vineyards such as Eden Rift (Hollister) and J
Lohr (San José); artisanal gifts from esteemed local makers such as Alice Frost Designs and Lola x Kenneth Collaboration (San José); and culinary delights from local firms such as Mike & Niki’s Honey Company (Campbell)
A Google shop-in-shop will feature an experiential display where travellers can test out the latest electronics and trend-led products
along with merchandise available only at SJC
SJC will be among the first airports in the US to carry merchandise directly from Google
Hudson will stock a selection of popular global electronics brands
José-based Nirvana Soul Café and all grab-and-go food will be sourced locally from Eataly Silicon Valley
with concepts nodding to the heritage of the San José region
Paradies Lagardère’s programme will also present numerous locally sourced goods
San José City Council has approved proposals for a $16.9 million capital investment that will bring 12 new retail concession opportunities to Terminals A and B
travellers will encounter a selection of licensed sports apparel for men
Paradies Lagardère’s stores are inspired by San Pedro Square
Airport spa service company Be Relax has unveiled its latest concepts at Charlotte Douglas International Airport in partnership with Paradies Lagardère
The openings include a redesigned space at Connector D and a new location at Connector A
featuring the brand’s signature wellness offerings such as chair massages
The revamped space at Connector D elevates the spa experience with two private treatment rooms
providing travellers with a quiet space for full-body massages
complemented by advanced equipment and experienced therapists
Be Relax has also collaborated with NeuroVizr to introduce a cutting-edge brain massager at its Connector A location
using light pulses to activate the nervous system
Travellers are offered multiple guided sessions
NeuroVizr experiences are available as a complimentary add-on to select relaxation treatments
Be Relax CEO and Founder Frederic Briest said
“Charlotte Douglas International Airport has always been a key location for Be Relax
and we’re delighted to expand our presence here
We are grateful for our strategic partners Paradies Lagardère and Charlotte Douglas International Airport
“With the reopening of Connector D and the launch of Connector A locations
comfort and top-tier wellness services to travellers.”
The Be Relax spas at Charlotte Douglas Airport are open every day from 9am to 8pm
while the Connector D location operates daily from 7am to 10pm
providing convenient access for all passengers
The exhibition is a milestone for Naos as it introduces Bioderma
the reopenings mark the debut of two new design concepts
each crafted to offer a sensory escape from the busy airport environment
Paradies Lagardère CEO Gregg Paradies today revealed a new partnership with Plaza Premium Group to “elevate the lounge experience in US airports”
The collaboration involves the Vino Volo wine/bar restaurant concept which the retailer acquired in 2018
Revealing the initiative during The Moodie Davitt Report’s Airport Food & Beverage (FAB) + Hospitality conference today
Paradies said: “We have some exciting news to break here
our ‘wine bar oasis’ will be involved in a collaboration with Plaza Premium
which operates 250 lounges across the world.”
Paradies referenced Plaza Premium Group’s Director of Global Brands and Transformation Mei Mei Song
He added: “We are very excited about this opportunity to grow the lounge experience in US airports.”
Lagardère Travel Retail Executive Vice President Foodservice Global Mélanie Guilldou
hinted that the collaboration will eventually extend beyond US airports to the retailer’s wider airport estate
More will follow on the details of the partnership
“Airports have become exciting destinations themselves
and nowhere is this more evident than in the hospitality choices travelers now have in the concourses,” says Claude Guillaume
“Our airport partners continually look for ways to put local flavor front and center
We are proud of our numerous openings and our teams’ work to shine a spotlight on these impressive dining landscapes.”
Paradies Lagardère plays a significant role in the food and beverage transformation at Denver International Airport (DEN)
which was named by Food & Wine editors last year as one of the top airports with the best provisions
The concessionaire opened airport outposts of three popular Denver-area venues in July
establishing a 3,774-square-foot food hall in the Concourse B West expansion area
Paradies Lagardère highlighted Denver’s unique food scene in September
with additional local favorites opening in the East C Concourse
The 8,572-square-foot marketplace now includes a second location of Aviano Coffee as well as:
Similarly inspired by Palm Springs’ sense of culinary adventure
Paradies Lagardère has partnered with Palm Springs International Airport (PSP) to help launch a new concessions program designed to reflect the community’s essence
“Paradies Lagardère is thrilled to be part of this airport expansion project
celebrating the iconic past and innovative future of PSP and giving travelers a taste of the town from right inside the terminal,” adds Guillaume
Recognized for the 28th consecutive year as Best Overall Retailer; also honored with Best Local-Inspired Restaurant Concept for Uccello’s Ristorante (GRR)
a leading North American travel retailer and restaurateur
earned the Airport Experience® News 2025 Airport Experience Awards’ top honor as Best Overall Retailer for the 28th consecutive year
The company also received recognition as Restaurateur with the Highest Regard for Customer Service and Best Local-Inspired Restaurant Concept for Uccello’s Ristorante (pictured below)
The Airport Experience Awards recognize airports
and restaurateurs that exemplify exceptional standards and excellence
Paradies Lagardère’s leading wine bar concept
was the official wine sponsor of the Awards Gala
“We are thrilled and honored to be recognized as Best Overall Retailer for the 28th consecutive year,” said Gregg Paradies
being recognized as the Restaurateur with the Highest Regard for Customer Service—a first for our Dining Division—solidifies our position as a true restaurateur through exceptional guest experiences and quality operations
And we couldn’t be more excited for our partners at GRR and Uccello’s Ristorante for the Best Local-Inspired Restaurant Award
Offering first-class service is our number one priority every day
and I am proud of our more than 10,000 associates who made these awards happen!”
Robert Mirabal stars as a casino executive in director Michael Paradies Shoob’s Road to Everywhere
A sound engineer works on a scene featuring Road to Everywhere's two lead actors
Michael Paradies Shoob directs a scene in Road to Everywhere
Robert Mirabal and Whip Hubley star as a casino executive and cab driver
in director Michael Paradies Shoob’s Road to Everywhere
Filmmaker Michael Paradies Shoob casts musician Robert Mirabal in a sequel 30 years in the making
Email notifications are only sent once a day
Make a foray into the early years of film criticism on the internet — the mid-1990s — and you may land on Film Scouts Reference Library
despite its lack of design so characteristic of websites back then
contains a rich archive of notes and first impressions of independent movies that premiered during the era
affording us a hint of precious historic insight
In the first year of the Film Scouts Reference Library
the critics who contributed to its content paid a lot of attention to the 1996 Toronto Film Festival
during which film critic Kathleen Carroll wrote two pieces about the same film
found in the Film Scouts Diaries section of the website
Carroll’s two entries are notable because
it is where she met an emerging American filmmaker
showed him around the festival and its many parties and activities
and marveled at his first feature film screening at the festival
If you haven’t seen the film — not to be mistaken with three other films of the same title that came out in 2001
and 2020 — blame the film industry’s approach toward independent films
but it did not get the wider distribution it deserved here
the Lensic will present a benefit preview screening of Shoob’s latest project
which Shoob tells Pasatiempo is a sequel to Driven
but one that doesn’t require you to have seen that film
Benefit preview screening followed by a Q&A with Michael Shoob and Robert Mirabal
505-988-1234; lensic.org
The event at the Lensic benefits the nonprofit Intertribal Connection Initiative
whose purpose is to provide healing and connection for Indigenous youth by bridging the gap between generations and tribes and promoting life
and connection as strategies for preventing substance abuse
no one but the film’s crew and cast have actually seen the final cut of Road to Everywhere
Based on what Shoob and one of his two leads
we know this much: The film features one of the characters from Shoob’s 1996 film
cab driver Jason Schuyler (played by Whip Hubley; Top Gun
whose job in Driven gives him the anonymity he desires
The new film also features several other characters from Driven
like Rachel Schuyler (played by Diane DiLascio)
Dale Schneider (Daniel Roebuck; The Fugitive
the narrative also intertwines with flashbacks to scenes from Driven
Driven tells the story of a small group of cab drivers in Los Angeles who are at the bottom of the economic pile: Hubley
who was originally meant to be in Road to Everywhere but his health prevented him from going too far with the project
Road to Everywhere largely takes place in the Navajo Nation
but Shoob resists divulging too much of the new film’s narrative
the log line would be this,” he says via a phone interview
“An older cab driver [played by Hubley] who’s had his struggles in life and is in the middle of some very difficult financial problems is offered the trip of a lifetime in terms of money — in terms of what cab drivers make — when Jake
a Native American gambler [played by Mirabal] and casino executive
asks him to drive him to the Navajo Nation because Jake wants to see the grandson he’s never met take part in his first rodeo.”
The decision to film in a Navajo community
initially had to do with the idea of focusing on a big sporting event
goes back to the American Film Institute with me
He was the director of photography on everything I’ve done
and it was Joe who came up with the idea of looking at basketball on the Navajo Reservation
And then it became rodeo at a certain point
“Native American rodeo is a very big deal,” Shoob continues
and the folks at that rodeo were so wonderful to us
In addition to featuring recurring characters from Driven
Road to Everywhere has new lead and supporting roles
played by Native American actors like Santa Fe’s DezBaa’ (Diné) (Dark Winds
Shoob had a particularly difficult time finding the right actor to play the Native casino executive
“I couldn’t find anybody I liked for the role,” he says
He had done some things in terms of acting
but then I watched his musical performances
and he had so much personal charisma as a musical performer
Shoob adds that Mirabal “really responded to the script
and he really put his heart and soul into it.”
He performs live music and dance performances worldwide
as well as in storytelling productions and live theater
He also composes scores for TV and films and is a two-time Grammy Award winner
most notably as Principal Littlefield in Yellowstone alongside Kevin Costner
But working on a lead role for Road to Everywhere required him to change gears
“I love performing live music or live theater
or plays and productions,” Mirabal says from his Taos Pueblo home
You should already have the prowess to jump in and a connection to your character
because you never know how the other actors are going to respond.”
he says film acting is a completely different craft
or 100 people on the set at any given time
with everyone having a very specific role in the production
You work for the director and for the producers
You constantly think about the character and the writing and the other actors that you’re working with
I have a hard time just sitting and waiting
as it premiered in 1996 at the Toronto Film Festival
Carroll wrote in the Film Scouts Diaries for the Film Scouts Reference Library: “The film captured the insular world of three restless L.A
cab drivers with such compelling honesty that at one point I did something that critics hardly ever do: I cried
… I was especially taken with Shoob’s writing
His characters … sound so authentic that I wasn’t at all surprised to learn that Shoob himself drove a cab during his 15-year struggle to make his first full-length film."
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In addition to online gaming as a traditional leisure activity
professional gaming has also become established in recent years
This electronic sport (e-sports for short) comprises digital competitions in which players or teams compete against each other
e-sports are organized into leagues and tournaments are held
With more than 570 million viewers worldwide
e-sports have long since become part of mainstream society
According to a study by the German Games Industry Association
one in five Germans belongs to the e-sports community
The structures have become highly professionalized in recent years
the associated hardware and online gaming services has risen by six percent to a total of almost ten billion euros in 2023
the virtual arena not only offers great entertainment potential
but also a platform for criminals to conceal their activities
Video games are increasingly incorporating digital economic systems
Players can earn virtual currencies by completing challenges or acquire them for a fee
A distinction is made between convertible and non-convertible in-game currencies
Non-convertible in-game currency can only be used to purchase virtual objects
can be traded with other players via an exchange platform
The use of virtual currencies and the anonymity of player accounts create an environment that is susceptible to criminal activity
Criminals use illegally obtained funds to purchase virtual objects and then sell them (for a profit) via an external marketplace
Although the user agreements of most game providers prohibit this practice
it is virtually impossible to enforce the ban
the transfer of game currency between several player accounts controlled by a criminal group can be used to conceal the origin of the funds
These virtual transactions are known as microtransactions
The individual purchases and sales rarely involve large sums
but the sum of the transactions is enormous
Filtering out conspicuous payments made by criminals to launder illegally acquired money is like looking for a needle in a haystack
gaming providers are already subject to money laundering regulations
they fall under the privileged status of the Anti-Money Laundering Act and do not have to implement risk management1 or comply with customer due diligence obligations.2
gaming providers remain obliged to report suspicious business transactions
this requires the provision of appropriate and effective security systems
which are likely to be inadequate or non-existent in their current form
games providers are not obliged to operate a data processing system to detect suspicious transactions
To protect their customers and their own reputation
game providers should implement adequate security measures even without a legal obligation
identifying players and ensuring effective monitoring of microtransactions within the virtual gaming industry
by requiring players who wish to participate in the virtual gaming economy to first enter into a business relationship with a subsidiary of the game provider that acts as a payment service provider
The latter is therefore subject to comprehensive obligations to prevent money laundering and terrorist financing and can identify suspicious transactions and block affected player accounts
By continuously analyzing the payment flows that are processed via their platforms
gaming providers can ensure that they manage money laundering and fraud risks appropriately and do not inadvertently become a stooge for money launderers
The experts at KPMG will be happy to answer any questions you may have about money laundering prevention
© 2025 KPMG AG Wirtschaftsprüfungsgesellschaft, a corporation under German law and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved. For more detail about the structure of the KPMG global organization please visit https://kpmg.com/governance
Passengers flying out of Hartsfield-Jackson Atlanta International Airport (ATL), Boston Logan International Airport (BOS) and Will Rogers World Airport in Oklahoma City (OKC) are enjoying new culinary and retail offerings from airport concessionaire Paradies Lagardère
sit-down restaurant experiences with local flavor plus grab-and-go offerings from top brands
passengers can now enjoy hot and cold beverages and food from Starbucks as well as a wide array of fruit smoothies
sandwiches and flatbreads from Atlanta-based Tropical Smoothie Café
Paradies Lagardère has opened Fox & Flight
celebrity chef Karen Akunowicz’s take on the cuisine of Modena
while in OKC local favorite Hatch Early Mood Food is serving inventive breakfast and lunch dishes in a vibrant and inviting atmosphere
“We’re excited to continue evolving the airport concession programs in Atlanta
Boston and Oklahoma City,” said Claude Guillaume
senior vice president of restaurant operations for Paradies Lagardère’s Dining Division
“Travelers will truly delight in this line-up of beloved local restaurants and iconic brands
from leisurely and indulgent meals to healthy choices to quick pick-me-ups.”
Idaho (CBS2) — A news release from the Boise Airport says the Boise City Council will be asked at a meeting in June to approve new contracts for airport concessions operators Paradies Lagardère for retail and Delaware North for food and beverage
Upon approval of the contracts by the City Council
beverage and retail options offered at the Airport will begin to transition to new concepts or be updated
The Airport's concession program will include national brands like Starbucks
Pizza Hut and Wendy's and local brands like Flying M Coffee
Form + Function and a Treefort-branded restaurant
Bardenay will remain with a reimagined design
Local concepts will be carried into the retail side
Buy Idaho products and other local artisans and products
Retail store themes will pay homage to Idaho staples like the Capital City Market
the Boise Depot and the Sawtooth Mountains
Paradies Lagardère and Delaware North hold the current contracts for airport concessions
the Airport went through a public solicitation process to seek proposals from qualified firms for food and beverage and retail concessions operations
Beercode Kitchen & Bar is now open in the Gates 21-30 concourse
gastropub-style concept is the first sit-down restaurant in this specific concourse
which will open daily at 4am with breakfast and then serve lunch and dinner for travelers throughout the day
Beercode will also showcase a lineup of local craft beer and other beverages.
“We are thrilled that Paradies Lagardère has brought its newest Beercode location to Bradley International Airport,” said Kevin A
Executive Director of the Connecticut Airport Authority
“The opening of Beercode is one of several steps we have taken to bring new dining and shopping concepts into the terminal over the last several years
We thank Paradies Lagardère for their continued investment at Bradley International Airport and for making these upgrades possible.”
Paradies Lagardère also has Beercode restaurants in Atlanta
“We appreciate our great partnership with the Connecticut Airport Authority and are excited to showcase our impressive Beercode concept to their travelers at Bradley International Airport,” says Claude Guillaume
Senior Vice President of Operations for Paradies Lagardère’s Dining Division
“We look forward to serving and impressing guests with this gastropub-style restaurant that highlights unique flavors and supports local businesses by featuring excellent local craft beer
Paradies Lagardère has been in the process of modernizing its offerings at Bradley International Airport
Among the first upgrades was the much-anticipated opening of the airport’s first Starbucks
Paradies Lagardère has also redesigned one of its New England Tavelmart locations
which reopened last fall as the Charter Oak Emporium
It is in the process of refreshing one of its New England Travelmarts
which is expected to open in the coming days
Both CNBC Stores will soon go through a remodel as well – with one of them opening as a new concept called CT River Landing.
Paradies Lagardère also operates the iStore and Avanti Marketplace at BDL
Airport retailer and restaurateur Paradies Lagardère has opened The Goods Express@YYZ convenience store at Toronto Pearson International Airport
The checkout-free retail experience features Amazon Just Walk Out technology as well as a holographic display by ARHT Media
Amazon’s Just Walk Out technology allows customers to simply enter the store – which sells food
drinks and travel essentials – by using their credit card or mobile wallet at the entry gate
The technology then detects what shoppers take from or return to the shelves
When customers have completed their purchases
they can leave the store and their chosen payment method will be charged for the items selected
The technology uses artificial intelligence (AI) tools including computer vision and deep learning techniques
to accurately determine who took what in any retail space
Amazon-built synthetic datasets mimic millions of realistic shopping scenarios including variations in store format
lighting conditions and even crowds of shoppers to ensure accuracy in any environment
The new location marks the first store-related use of the ARHT Capsule in a Canadian airport
It is designed as an engaging and dynamic attraction which draws travellers to the store with intriguing holographic displays that promote the store’s offerings and the Just Walk Out technology
The technology has been developed by ARHT Media
production and distribution of high-quality
This technology was recently introduced by ARHT to Toronto Pearson for a seasonal traveller promotion and has now been relocated to The Goods Express@YYZ store
The Goods Express is a proprietary concept operated by Paradies Lagardère across several successful locations in the US
This version is the first in a Canadian airport
Toronto Pearson Airport Chief Commercial Officer and Interim Chief Operating Officer Khalil Lamrabet said: “Toronto Pearson is proud to be the first Canadian airport to be implementing Amazon’s Just Walk Out technology
Through our collaboration with Paradies Lagardère
we are able to offer our passengers this exciting new and cutting-edge shopping experience
“Partnerships like this are key to providing a world-class passenger experience that our travellers expect
We will continue to invest in new technologies that offer greater customer convenience and efficiency.”
Paradies Lagardère President and CEO Gregg Paradies commented: “We are thrilled to offer these three engaging retail innovations to our great partners at Toronto Pearson International Airport
which is the first Canadian airport to debut each for its travellers in a retail concessions format
“Amazon’s Just Walk Out technology paired with the impressive ARHT Capsule will be an exciting experience for travellers visiting The Goods Express@YYZ store and is a true testament of our commitment to innovation and the overall customer journey.” ✈
North American airport concessionaire Paradies Lagardère has announced a series of first quarter food & beverage openings at Hartsfield-Jackson Atlanta International
Boston Logan International and Oklahoma City Will Rogers World airports
New additions in Concourse T-North at Hartsfield-Jackson Atlanta International Airport include global coffee brand Starbucks and Tropical Smoothie Café
Tropical Smoothie Café is known for its wide array of fruit smoothies
sandwiches and flatbreads that appeal to health-conscious individuals
It becomes the brand’s second Paradies Lagardère-operated airport location
The concessionaire has also unveiled Fox & Flight
a partnership with Boston celebrity chef Karen Akunowicz
The eatery offers Akunowicz’s take on the cuisine of Modena
with a menu featuring handmade pastas and bright antipasti dishes
At Will Rogers World Airport popular local restaurant brand Hatch Early Mood Food has opened to passengers (pictured below)
The restaurant – which has four other locations in downtown Oklahoma City – serves a variety of breakfast and lunch dishes
Paradies Lagardère Dining Division Senior Vice President of Restaurant Operations Claude Guillaume commented: “We’re excited to continue evolving the airport concession programmes in Atlanta
Travellers will truly delight in this line-up of beloved local restaurants and iconic brands
from leisurely and indulgent meals to healthy choices to quick pick-me-ups.”
Please email Kristyn@MoodieDavittReport.com to subscribe
ShareSaveBusinessRetailParadies Lagardère Swoops On Airport Dining Specialist Tastes On The FlyByKevin Rozario
Forbes contributors publish independent expert analyses and insights
and the global traveling shopper.Follow AuthorSep 07
10:07pm EDTShareSaveNapa Farms Market store at San Francisco International Airport
The French parent company of North American travel retailer Paradies Lagardère has signed an agreement to acquire airport restaurateur Tastes on the Fly
The value of the acquisition was not revealed but it is expected to close during the fourth quarter of this year
subject to regulatory approval and third-party consents
The Tastes on the Fly management team led by executive chairman and co-founder Michael Levine
and CFO Luke Torres will continue to run the company as an integration begins
and the addition of Tastes on the Fly is expected to do the same at the end of the year
Tastes on the Fly operates about 25 concepts across five major airports
Tastes on the Fly’s addition takes the number of F&B brands to more than 100
ranging from full-service to fast-casual and quick-serve
commented that Tastes on the Fly represented “the best of the local dining scene” adding: “This acquisition will accelerate our growth and enable us to achieve our goal of becoming one of the largest airport restaurant operators in North America.”
executive chairman and co-founder of Tastes on the Fly
said in a statement: “I personally have known Gregg since we got started in the airport F&B world over 20 years ago and have always admired his company’s commitment to delivering outstanding passenger service
We are excited to embark on new opportunities with the Paradies Lagardère team in this next chapter of Tastes on the Fly’s growth.”
and on its list of recommended places to eat were several Tastes on the Fly eateries including Napa Farms Market
a sister to Cindy Pawlcyn's Napa Valley restaurant
chairman and CEO of Lagardère Travel Retail said that it would “strongly reinforce” the presence of Lagardère Travel Retail in the airport F&B business in the U.S
He added: “We are very pleased to welcome Tastes on the Fly into our group
we will aim to create a regional leader and break new ground.”
The new retail concept delivers a combination of shop-in-shop options with engaging services and innovation
Paradies Lagardère has opened its latest retail concept
in Concourse D of Ronald Reagan Washington National Airport
This new store delivers a combination of shop-in-shop options with engaging services and innovation that will elevate and personalise the traveller’s experience
The opening was attended by executives from the Metropolitan Washington Airports Authority and Paradies Lagardère
a book signing by author and journalist April Ryan
demonstrations of the location’s technology
and attendees from a variety of national and local brands featured in the new store
Gregg Paradies said: “We are extremely excited to deliver this revolutionary concept to our great partners at Metropolitan Washington Airports Authority and the travellers in Reagan National Airport
Our well-balanced blend of intriguing innovation
and recognised customer service truly embraces our proven ‘high tech
high touch’ approach to delivering an award-winning retail experience.”
The Goods@DCA showcases an array of creative and customer-centric specialty features
The Goods@DCA is part of several new concessions by Paradies Lagardère at this airport
including a recently opened full iStore and a Vino Volo and a Starbucks scheduled to open soon
Paradies Lagardère and Washington DC-based
women-owned BZB International together operate a series of retail shops and restaurants in Reagan National Airport as well as Dulles International Airport
Tagged with: Paradies Lagardère Ronald Reagan Washington National airport
Paradies Lagardère has opened culinary and retail offerings at the Nashville International Airport (BNA) Satellite Concourse and Salt Lake City International Airport (SLC)
a colorful restaurant celebrating Tex-Mex cuisine
drinks and Nashville’s own Las Paletas popsicles; Bongo Java
Nashville’s oldest coffee company; and Jimmy Johns
eight-gate Satellite Concourse that houses these restaurants opened at BNA in October 2023 and encompasses gates C4-C11 to accommodate the airport’s growth and improve the passenger experience
Vessel Kitchen opened at the newly remodeled SLC and claims to offer a ‘fine-dining vibe with fast
The restaurant is focused on scratch preparation and flavors from around the world
with healthy and ‘healthy-ish’ options available
“We’re excited to bring plentiful food service options to BNA’s brand-new Satellite Concourse while also adding the Vessel Kitchen concept to SLC,” said Claude Guillaume
senior vice president of restaurant operations for Paradies Lagardère’s dining division
“Travelers can now indulge in a wide variety of satisfying dining experiences thanks to the culinary and operations expertise
hospitality and passion of our staff members.”
For more key food and beverage updates from the passenger terminal industry, click here
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Paradies Lagardère has appointed David Bisset as Executive Vice President effective 13 July
He reports to President and CEO Gregg Paradies
Bisset will become the company’s Chief Development Officer at the end of the year
who is stepping down after 33 years of dedicated service
Savaria will work closely with Bisset to ensure a smooth transition in coming months and will continue in an advisory role in 2024
has more than 20 years of experience across different geographies including the Pacific
Asia and the Middle East within private and publicly traded companies
Most recently he was a partner with a US-based private equity firm focusing on American and Middle East-based investments
Earlier he worked with Lagardère Travel Retail for ten years
holding several senior positions including CEO of Lagardère Travel Retail Middle East and Executive General Manager
Bisset has an extensive background across all three Lagardère business units – Retail
and Duty Free – where his responsibilities included business development
he worked for DFS Group in Singapore and New Zealand
implementing joint ventures and franchises
“I greatly appreciate Gerry’s partnership over the years as he has done an outstanding job leading the Business Development
and Design and Construction functions for our company,” said Gregg Paradies
“I look forward to continuing to work with Gerry in his new advisory role
I am very excited to have David join the organisation as he brings a wealth of experience and will be a great cultural fit.” ✈
Note: The Moodie Davitt Report publishes the FAB Newsletter, which features highlights of openings, events and campaigns from around the world of airport and travel dining. Please email Kristyn@MoodieDavittReport.com to subscribe
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A trusted executive of ultra bilyonaryo Ricky Razon just scored big with a spot-on share sale in the sizzling International Container Terminal Services Inc
Bilyonaryo Stephen Paradies sold 50,000 shares at a price range of P422.30 to P423 on August 22
ICTSI shares are currently up 63 percent year to date
The former CFO of Aboitiz Equity Ventures owns 4.296 million shares worth P1.7 billion
Paradies has been an ICTSI director since its founding in 1987
The company’s shares were initially offered at P6.25 during its IPO in 1992
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Leading travel retailer and restaurateur Paradies Lagardère has opened three new concepts at Austin–Bergstrom International Airport
Barton Springs is a travel essentials concepts located near Gate 5 in Barbara Jordan Terminal
snacks and bottled drinks along with Ruta Maya coffee
lunch and dinner menu options while Berry Austin serves fresh smoothies
The latter two are close to Gate 9 in Barbara Jordan Terminal
These are among several new outlets that Paradies Lagardère will open at the airport in 2018
Others include Hut’s Hamburgers and Salvation Pizza
Second Bar + Kitchen opened in Autumn 2017
“Paradies Lagardère tailors brands to entice travellers in a variety of ways
taste and atmosphere of a favourite local dining spot into an airport,” said Paradies Lagardère Vice President of Operations
delicious treats such as coffee and frozen yogurt
but we’re providing visitors a bit of what makes Austin special
Departure Lounge will offer a relaxing space for travellers to grab a drink and maybe something to eat.”
“There’s no better place for our brand to expand in Austin than at Austin-Bergstrom International Airport,” said Departure Lounge Founder Keith Waldon
“Our clients are Austin’s most passionate travellers
and we are thrilled that they’ll have a familiar place at the airport to grab a great bite or beverage
while enjoying video virtual getaways to some of the best hotels
lodges and cruise ships on the planet that all offer Departure Lounge travel clients special upgrades and amenities
This is our first step in a state-wide expansion
that will include our next non-airport location in San Antonio (The Dominion) later this year.”
“We are very excited to be able to provide healthy and delicious snacks for our Austin neighbours and visitors to our city as they visit Austin Bergstrom International Airport,” says Kathy Steele
and frozen yogurt will accompany people away from town
Airport restaurateur Paradies Lagardère has launched its new restaurant hospitality internship programme in partnership with Georgia State University
This new programme is in honour of the career of Paradies Lagardère’s former President of Dining
Washington has a passion for excellence and continues to mentor others to do the same
He has worked for various organisations such as The Walt Disney Company
He was also an elected officer and board member of the National Restaurant Association and a recipient of the Gold Plate Award by the International Foodservice Manufacturers Association
the paid internship offers 12 weeks of education and valuable experience to a Georgia State student each semester and includes a dedicated mentor and advisor
the company has already handpicked a Georgia State University student
to join the Spring 2023 internship programme that started in late January
the programme will allow Webb to gain exposure to general business and management practices while working at Paradies Lagardère’s restaurant operations at the Hartsfield-Jackson Atlanta International Airport
The programme also involves an in-depth overview of the corporate operations in Paradies Lagardère’s Atlanta offices
These support the organisation’s more than 175 restaurants across 41 markets in North America
Paradies Lagardère Senior Vice President of Dining Claude Guillaume said: “Our organisation thrives on supporting the next generation of airport hospitality professionals and is very excited about this new internship and partnership with Georgia State University.”
He added: “Regynald Washington has always been a great inspiration for young professionals
and we are honoured to continue that tradition by supporting the education and future career of such an ambitious and talented student as Ms
Georgia State University Director and Associate Professor Debra Cannon also commented: “The Cecil B
Day School of Hospitality in the Robinson College of Business
Georgia State University is honoured to be selected for the inaugural Regynald G
Washington Internship program offered by Paradies Lagardère
“Internships are pivotal points for students in opening their eyes to new career options and learning from experienced professionals
This program is the ideal way to honour Mr
Washington and his distinguished food service career.” ✈
Note: The Moodie Davitt Report publishes the FAB Newsletter, which features highlights of openings, events and campaigns from around the world of airport and travel dining. Please email Kristyn@MoodieDavittReport.com to subscribe
Retail technology news and views for omnichannel retailers
The store also features Amazon's Just Walk Out technology
Paradies Lagardère said: “Get ready for an interactive shopping experience like never before
where holographic displays meet seamless shopping
Introducing ARHT’s cutting-edge Capsule Hologram technology at The Goods Express@CLT store
featuring Amazon's Just Walk Out technology.”
“We are thrilled to be partnering with ARHT
and CLT to take travel retail to a whole new dimension
Make sure to check it out post-security in the Main Terminal.”
Paradies Lagardère recently opened its latest retail concept
“We are extremely excited to deliver this revolutionary concept to our great partners at Metropolitan Washington Airports Authority and the travellers in Reagan National Airport,” said Gregg Paradies
“Our well balanced blend of intriguing innovation
and recognised customer service truly embraces our proven ‘High Tech
High Touch’ approach to delivering an award winning retail experience.”
allows shoppers to engage with books in the MahoganyBooks area
or the author automatically appears on a digital screen
Debuting in Paradies Lagardère operated retail stores
fully autonomous robot manicures in just ten minutes
Customers can enter a specific area using a credit card at the gate. The technology detects what shoppers take from or return to the shelves and charges their card for only the items taken after the customer exits the store
Amazon One means that customers can use the palm of their hand to make purchases
This new store will also include The Goods To Go
a 24/7 automated vending programme offering snacks
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Paradies Lagardère this week celebrated its new retail programme at Raleigh–Durham International Airport (RDU) with a combined media and passenger event
The concessionaire said that it had carefully researched the needs of the airport’s demographics before introducing several “powerhouse” brands
interactive screen that travellers can use to learn more about the surrounding area
Customers can access the latest TripAdvisor reviews and photos for nearby hotels
attractions and restaurants to help them plan the perfect trip
NBC-affiliate WRAL-TV brings a presence to RDU with the WRAL travel essential store
bottled beverages and electronic accessories
Corsa is described as a “fun and unique shop-in-shop concept”
It offers fashionable accessories and luggage from a range of brands
including luggage by Tumi and Lippault and women’s accessories from MZ Wallace
No Boundaries targets the outdoor and sport enthusiast
The store features apparel and accessories from premium national brands such as Kühl Clothing and Columbia
and a host of other clothing items and accessories
Swarovski presents a selection of figurines
The stores are being operated in partnership with local ACDBE firms SB&J Enterprises
“Paradies Lagardère is excited to continue to introduce iconic shops to the travellers at Raleigh–Durham International Airport,” said Paradies Lagardère President and CEO Gregg Paradies
“TripAdvisor brings not only travel basics
but innovation and technology to the customer experience; the touchscreen will help travelers plan their trip in the Raleigh area and beyond
WRAL will satisfy all the travel needs of the customer
“Corsa will provide beautiful designer luggage and accessories from popular brands
And No Boundaries will help those wanting to experience the best of the outdoors in the area do so with the best gear on the market
We greatly appreciate the opportunity to continue our successful partnership with RDU and further enhance the traveller experience.”
Paradies Lagardère specialises in three key airport concessions areas: Food and Beverage