Recently, a general practitioner (GP) in Spenge, Germany, was severely assaulted by a patient in the waiting room, highlighting a disturbing rise in violence against healthcare professionals. The Westphalia-Lippe General Practitioners' Association
a professional organization representing GPs in the Westphalia-Lippe region of Germany
emphasizing a growing trend of aggressive behavior toward healthcare workers
particularly in emergency services and healthcare systems
said: “We have long observed an increase in aggressive behavior toward healthcare workers
We wish the colleague a swift recovery and strength to the entire team in processing the traumatic experience.”
stressed that this incident underscores the need for urgent political action: “We need immediate action to address the issue
We specifically request that healthcare workers in medical practices be included in Section 115 of the Penal Code
which already protects emergency responders and hospital staff from violent acts.” This section makes it a criminal offense to obstruct healthcare workers through threats or physical aggression
Dalhaus argued that similar protections must be extended to GPs and their staff
Between September 27 and October 27, 2024, 9649 employed doctors from all areas of healthcare across Germany took part in the MB Monitor 2024 survey conducted by the Marburger Bund
an organization representing the interests of hospital doctors in Germany
The survey report revealed concerning trends in violence against healthcare workers:
These findings serve as a stark warning that violence against healthcare professionals is on the rise
with many reporting significant levels of verbal abuse and physical aggression from patients and their families
doctors were asked in the MB Monitor about their experiences with verbal and physical violence in a professional context
commented on the survey results: “The findings are a wake-up call
patients’ aggression is part of their medical condition
these incidents must be distinguished from unacceptable hostility and aggression
particularly from relatives,” Johna explained
She noted that increasing aggression is adding to the already demanding working conditions and contributing to physician burnout and frustration
“Protection measures and a societal shift are urgently needed
It is unacceptable that those who help others are traumatized in the process,” Johna stressed
In a survey conducted in 2020 involving 1500 ophthalmologists (75.5% working in practices)
83.3% reported experiencing aggression during their work
with 65% having encountered verbal abuse without threats
24.1% reported physically threatening violence
while 10% reported experiencing physical assaults
Around 90% of participants in the MB Monitor work in acute care hospitals or rehabilitation clinics
Half of the participants (53%) were aged 40 years or younger
verbal or physical violence stems from patients or their families
These incidents are most common in emergency departments or on hospital wards
protection measures against workplace violence
such as security personnel and de-escalation training
are still lacking in many hospitals and healthcare facilities
41% of Marburger Bund members reported that such protection measures are in place in their institutions
18% were unsure whether these measures exist
When asked about the causes of verbal and physical violence
participants most commonly cited factors like drug and alcohol abuse
“The general deterioration and lack of inhibition in society” and structural problems
“We need more education through broad-based campaigns
and adequate protective measures for the treating doctors and nursing staff
This is not just a task for hospitals; politicians are also required to improve the framework conditions for care,” Johna concluded
This story was translated from Medscape’s German edition using several editorial tools
Human editors reviewed this content before publication
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