Garden center retailers should not only sell plants
A highly effective and profitable garden center not only sells plants, but inspires their customers with ways to use them. Some of the garden centers featured on the International Garden Center Congress tour in Denmark took the opportunity to showcase not only how plants will look in the landscape
but how they can accent hard goods and garden decor
This suggestive selling helps the customer see how the product can be enjoyed in their own environment and helps them make the leap from “shelf” to “home.”
One of my favorite garden centers on the tour
landscaped the path leading into their garden center (Photo 1)
with total sales of 4,200,000 DKK or $630,000 per year
This garden center won the prestigious “Garden Center of the Year” for best medium-sized garden center in Denmark in 2010
The owners distributed a few interesting sculptures and fountains in the landscape
visually-challenged replica of Michelangelo’s David (Photo 2)
Michelangelo’s David replica at the demonstration gardens at Skrædderbakkens Havecenter in Ølstykke
Another garden center with excellent demonstration gardens was Gardenshop Høsterkøb
this garden center had approximately 54,000 square feet of outdoor sales area
Their total sales per year is 35,000,000 DKK or $5.25 million
Amongst their roses (Photo 3) was this lovely hardscape with a water feature (Photo 4)
relaxing emotion and can both enhance the shopping experience and entice some customers to want to include water features in their garden
Water feature near the rose department at Gardenshop Høsterkøb in Hørsholm
Another interesting garden center was Langeskov Planteskole
It had by far the most space dedicated to inspirational gardening
They had 2.5 acres of outdoor areas that was mainly home to 25 different inspirational gardens (Photos 5 and 6)
The café overlooked the gardens and customers were lead through this area before shopping in the retail nursery where plants were blocked by color and size and not by species or culture
This garden center had a total sales area of approximately 97,000 square feet with 14,000,000 DKK in sales per year or $2.1 million
Twenty-five gardens inspired consumers at Langeskov Planteskole in Langeskov
Some garden centers might not have the ability to install and maintain such extensive landscaping or demonstration gardens
decor and pet supplies were in the greenhouse sales area
This garden center still provided the consumer with inspiration with a lovely monochromatic design (Photo 7)
Their indoor sales area covered 2.5 acres and have 70,000,000 DKK or $10.5 million in sales per year
Monochromatic container-gardening display shows off statue at Plantorama Hillerød in Hillerød
Whether retailers choose to landscape acres or just provide tasteful end-caps in stores, Michigan State University Extension recommends showing your consumers how it’s done
It is a big leap for most customers to see a product in the store or on the shelf and imagine how it will look at home
Help your customers “connect the dots” by inspiring them when and where you can
Check out the MSU Fruit & Vegetable Crop Management Program
Vegetable & Organic Horticulture Management Program
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