Unlike some other humanitarian emergencies where local healthcare systems collapse or struggle to meet people’s needs hospitals and civil society organisations in Ukraine continue to function in the ongoing war in the country Since hands-on medical care is largely taken care of Médecins Sans Frontières (MSF) teams are currently focusing on building a network of support to hospitals and first responders Here we share a window into an MSF team’s two-day visit in late May offering support to people in a rural town in central Ukraine At 7.30 am there is a rush at the entrance of a hotel in Kropyvnytskyi a city in central Ukraine 150 kilometres from the nearest frontline People load some medical and logistics materials into three cars and the project coordinator does the last briefings on the situation and planned activities with the mobile team members as they get ready to leave The convoy crosses vast and mostly empty fields for soya The cloudy blue sky and the yellow soya flowers recreate the bi-coloured Ukrainian flag Over 1,000 people displaced by the war are registered in the town go to the local hospital and ambulance centre they will carry out training sessions about mass casualty response and decontamination; in other words on how to triage during a situation of a high influx of wounded patients and on how to proceed in case of an attack with non-conventional weapons go to assess the condition of people in the displaced communities They would like to offer individual mental health consultations and try to arrange a psychotherapy group The war is having a huge psychological impact and many people suffer from symptoms like intense fear head to a school to launch a two-day workshop on sexual and gender-based violence (SGBV) the Brazilian logistician Tanain and other staff visit the humanitarian centre to donate relief items Addressing needs of people who are displaced Olena is currently the village council secretary “Many were transiting to other places.” “It was awful… nobody was prepared so we organised ourselves to do different tasks: to cook clean… Everyone brought things,” continues Olena “As women with small babies couldn’t stay in the social centres There was a lot of solidarity; I have never seen anything like this.” Olena’s own son and partner used to live in Kyiv but they moved here also shortly after the war started “It is now very important to get humanitarian assistance,” says Olena “We can temporarily ask farmers to provide food but other things like hygienic items are helpful… people are running out of money An MSF team was in Holovanivsk two weeks earlier so before this visit the local authorities had identified the needs: blankets Victimisation and barriers for survivors of sexual violence The facilitators talk about the feeling of victimisation some women can have after giving birth to a child as a result of a rape or about the barriers male survivors experience “It doesn’t matter what you wear you don’t have a sign to be raped,” midwife Florencia says in the session to the group “It is always the guilt of the perpetrator.” “The training is very useful and informative,” says Olga “It’s extremely important in these times because we often encounter cases of violence We want as many people as possible to be aware of such cases.” Understanding survivors’ bureaucratic challenges Each participant takes a different role: a police officer The woman portraying a survivor holds a string and moves from one person to the other seeking assistance she creates a complex spider web out of string The web represents the bureaucratic hurdles survivors find in real life To create a single pathway with all the services including medical treatment and psychological assistance something MSF is trying to support health authorities with in parts of Ukraine "Our aim is to sensitize these first line responders in order to increase the number of people reaching the services,” says Florencia Violence has put people in vulnerable situations the MSF psychologists carry out psychological support sessions with adults and their children displaced by the conflict Maryna and Olena come from the Donetsk region and arrived here one and two months ago They live in an empty house in a village near Holovanivsk with another woman; all of them have children between six and 12 years of age “A relative living here [in Holovanivsk] was told by administration officials about the place where we are now,” says Olena we were afraid about how people would react We didn’t want them to feel sorry for us Maryna had a beauty parlour and Olena ran a small store Now they are helping in a local kitchen to prepare food and grow some vegetables Sandra also shares her experience on the effects of the war She is in the last year of her bachelor studies on international management and comes from Kharkiv and my parents and husband are with me,” says Sandra It takes me just one minute to get frustrated to start crying… I still can’t believe this is possible.” She tries her best to occupy her mind with tasks She says some of her friends chose to stay in Kharkiv despite the extremely hard situation – one girlfriend who has a small daughter is living in a partially destroyed home “I don’t miss any material belongings,” says Sandra I would like to just get back home.” I felt nauseous just by looking at food,” continues Sandra “During the first days we always moved to the bunker we went to the bathroom and covered our heads with pillows and blankets “Jet fighters flew over the building,” she says every time it seemed they were hitting us.” the MSF medical team concludes the training; Yanina and Oleksii sit again in their paediatric department office dressed in white coats She is from Zaporizhzhia and he is from Melitopol but both moved to Holovanivsk two years ago “We have had fewer patients since 24 February [start of the war] but they come with more severe conditions,” says Yanina “A lot of people from the region have left Ukraine and many people who are displaced within the region don’t know exactly what we do.” done by children who have received medical support The patients draw about their experiences with health issues “In the first month of the war we worked at night and the surgical team was 24 hours on standby,” says Yanina These days we stay in the safe area of the corridor.” “We have received humanitarian assistance over the last months The training is important in rural areas for the staff to develop knowledge not to panic and to know how to act step by step,” she continues “We have had children from occupied territories He developed allergic rhinitis [inflammation of the lining of the nose] from spending one month in the bunker and was in a bad psychological condition.” Things are not easy for the doctors themselves either They check every day on their own families the easiest is to just come to work,” says Oleksii “I still have so many relatives in Melitopol My parents live near the military airport and keep hearing military planes People trying to leave Melitopol to other parts of Ukraine spend days in each checkpoint.” the siren alert sounds on everyone’s mobile phones The previous two were in the middle of the night the different members of the MSF team regroup wrap up their work and get into the three cars to travel back to Kropyvnytskyi The two-day visit to support people in Holovanisk has come to an end